Contact Us

We would be delighted to discuss your placement challenges, customer needs and product ideas.

For general enquiries, please complete the following contact form:





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    Oxinet:
    John Eccles House, Robert Robinson Ave, Oxford Science Park,
    Littlemore, Oxford, OX4 4GP

    T: +44 (0) 1865 598790
    E: info@oxinet.com

    Our office opening hours are 9am – 5.30pm (GMT) Monday to Friday
    (we are closed on UK bank holidays)
    We will typically respond to your enquiry within 2-5 business days.

    Sales Team

    To discuss any of our services in more detail or to book a PEMS demo, please contact our dedicated sales team on:

    T: +44 (0) 1865 598798
    E: sales@oxi.net

    Helpdesk

    We understand that when you need support, you generally need it now!
    That’s why our friendly helpdesk team are here to help.

    Knowing who to talk to can be half the problem. You can call or email the helpdesk at any time within working hours to discuss your challenges and usability queries, and our dedicated support staff will deal with them quickly, efficiently and without using too much tech-jargon.  If your challenge requires further  investigation or programming work in order to resolve, you can log a support request online and keep an eye on progress updates by emails or online via our dedicated online helpdesk.

    • Submit support requests – requests are forwarded directly to a dedicated consultant.

    • Track the progress of your support requests.

    • Search Oxinet’s online Knowledgebase.

    Visit the online helpdesk

    Oxinet HelpDesk:
    T: +44 (0) 1865 598799
    E: help@oxi.net
    PEMS Customer HelpDesk: pems@helpdesk.oxi.net

    To discuss a new development project, additional features or to discuss how PEMS could be adapted to meet your specific requirements, please contact your dedicated account manager.